|
Due to network problems caused by a massive computer virus, IITS requests that each and every Windows user, whether or not they have been affected by a virus, follow the instructions listed below:
1) Click on the following Web site:
http://helpline.concordia.ca/virus/Welchia.html, select your operating system under "Patches" and follow the step-by-step instructions indicated.
2) Click on the following link: http://helpline.concordia.ca, followed by "Welchia" (highlighted in orange), then click on "Welchia fix" and follow the step-by-step instructions listed.
3) Return to http://helpline.concordia.ca and perform the same steps listed in 2) for "Blaster" and "Sobig".
4) Under the "Start" menu, click on "Windows Update", followed by "Scan for updates".
If you are unable to run the patch and/or these three fixes on your computer, please contact a Helpline representative at ext. 7613 or send an e-mail to help@concordia.ca. In the meantime, we will endeavor to maintain a high degree of service. Thank you for your patience.
|
