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Email migration news for faculty

IITS offering personal tech support for transfer of Alcor-based email accounts

As you know, Instructional and Information Technology Services (IITS) is in the process of migrating all faculty and staff Alcor-based email addresses from their current email system to a single integrated server. In addition to offering Concordia's academic and professional staff a more modern and feature-rich email environment, this will provide a uniform email address format (i.e.: john.doe@concordia.ca).

In an effort to make the transition process as seamless as possible, over the next few weeks, staff from the IITS Service Desk will be contacting those faculty members currently assigned Alcor-based email addresses (ex: jdoe@alcor.concordia.ca) to schedule an appointment.

At a time convenient to the faculty member, IITS will send to their office a technician to transfer their email address and mail to the new server. Appointments will be available weekdays 10 a.m. to 6 p.m. throughout May, June and July (Fridays unavailable as of June 29).

Before your migration date, IITS strongly encourages you to clean up your Webmail email account and/or desktop email client by deleting old messages that you no longer need from the Inbox, Sent, and Trash folders.  By cleaning up your account prior to your migration date, the migration process will run much more smoothly.

Please do not hesitate to contact the IITS Service Desk if you have any questions related to email migration. To learn more about the entire process, please visit http://concordia.ca/email.

IITS Service Desk Contact Details
SGW-H-925
help@concordia.ca
514-848-2424 ext. 7613
http://iits.concordia.ca/servicedesk

IITS is committed to serving the Concordia community as an educational resource. We provide a wide variety of free computer workshops to faculty, staff and students on all university supported software. The majority of these sessions are offered twice a year ( Fall and Winter) and span the entire computing spectrum, from PC-based applications to operating systems, the Web and other Internet topics. The IITS Training and Development Group offers various methods of training and is extremely adaptable to different learning needs and styles. Click on the top link above to find information about a particular course or to register today! Click on the bottom link above to download the schedule (pdf).

Computer-based Training:
We offer a large selection of courses, including Access, Dreamweaver and Powerpoint.

Telephone Training:
The IITS Training and Development Group continues to hold workshops teaching faculty and staff how to use the new phones to their full capacity. These sessions focus on advanced features such as call forwarding, speed dialing, transferring calls, placing conference calls, and much more.

Specialized Workshops:
Group sessions:
For a minor fee, we also offer group instruction for those interested. For further details, please refer to the coordinates below.

Department training:
This is a great way to get or keep your staff up-to-date on new technology. Once again, a minor fee will be charged. For further details, please refer to the contact information below.

Contact Information:
Training line: 848-2424, ext. 7688
E-mail: workshop@alcor.concordia.ca

We appreciate any feedback regarding the content of our workshops as well as suggestions for other courses you would like to attend.